IT Associate, Uzbekistan CO, SB-3

Background Information

The IT Associate assists in the implementation of IСT policies and standards, provides ICT and administrative support services and daily technical support to end users.

The IT Associate is located in Uzbekistan Country Office and reports to the Administrative and Finance Associate. 

Please note that this vacancy is open for Uzbekistan citizens only. 

Job Purpose:

You will support the management of the organisation’s resources, assisting in implementing ICT standards and applications, managing data, information and workflow. You will provide ICT and administrative support services and daily technical support to CO staff.

 You would be responsible for:

• Supporting the implementation of ICT management systems and strategies; complying with corporate information technology standards for the CO, supporting the use of Enterprise Resource Planning systems for improved business results and improved client services;

• Ensuring effective functioning of CO hardware and software packages; performing technical functions, including assisting with the installation and repair of commercial and in-house hardware and software applications; assisting with routine repairs, application management, maintaining supplies inventory; monitoring of server traffic and performance; provision of support in backing up and restoring files, and virus prevention;

• Ensuring ICT security through restriction of administrative rights to prevent the loading of unauthorised software; ensuring that desktop, laptop and server passwords and related policies are in line with established corporate standards;

• Supporting networks administration, including the establishment of offsite backup, back up logs and restoration procedures; trouble-shooting network problems and responding to user needs regarding network access;

• Providing administrative support by managing software, hardware and parts, including the maintenance of an up to date inventory; maintaining CO databases and providing orientation and coaching to staff; maintaining a library of ICT related reference materials; preparation of statistical reports as required.

Education: 

Completed Secondary Level Education required. University Degree in Computer Science desirable.

Knowledge and Experience:

• Relevant certifications in hardware and software management and application including Microsoft Certified Professional (MCP);
• 6 years of relevant working experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications;
• Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, ERP;
• Some experience in client support, such as, a Help Desk or User Support Unit.

Languages:

Fluency in English and Russian is required. Good knowledge of Uzbek language is highly desirable.

Values:

• Exemplifying integrity
• Demonstrating commitment to UNFPA and the UN system
• Embracing diversity in all its forms
• Embracing change
 
Core Competencies:

• Achieving Results  
• Being Accountable
• Developing and Applying Professional Expertise/Business Acumen
• Thinking analytically and Strategically
• Working in Teams/Managing Ourselves and our Relationships
• Communicating for Impact

Functional Competencies:

• Managing the organization’s resource
• Developing ICT standards and applications
• Managing data, information and work flow 

UNFPA is the lead UN agency for delivering a world where every pregnancy is wanted, every childbirth is safe and every young person's potential is fulfilled.  UNFPA’s new strategic plan (2018-2021), focuses on three transformative results: to end preventable maternal deaths; end unmet need for family planning; and end gender-based violence and harmful practices.

In a world where fundamental human rights are at risk, we need principled and ethical staff, who embody these international norms and standards, and who will defend them courageously and with full conviction.

UNFPA is seeking candidates that transform, inspire and deliver high impact and sustained results; we need staff who are transparent, exceptional in how they manage the resources entrusted to them and who commit to deliver excellence in programme results.

This position offers an attractive remuneration package including a competitive net salary.

UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Fraudulent notices, letters or offers may be submitted to the UNFPA fraud hotline http://www.unfpa.org/help/hotline.cfm

In accordance with the Staff Regulations and Rules of the United Nations, persons applying to posts in the international Professional category, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.